Dental

The Silent Value Killers: 6 Operational Issues That Drop Your Dental Multiple Overnight

Identify and address operational issues that can significantly reduce your dental practice's valuation before selling. Learn how to enhance your practice’s value with strategic changes.


Most value erosion happens long before a practice ever goes to market.
Operational weaknesses don’t just slow deals—they directly reduce multiples.

Buyers don’t pay for revenue—they pay for predictable, low-risk revenue.
And nothing kills valuation faster than operational weaknesses that signal instability.
These are the issues PE firms, lenders, and DSOs flag immediately during diligence.
Fixing them 6–12 months before a sale can increase your valuation by 1–2×. For confidential guidance, contact Managing Director, Dr. Azza Diasti-Kennedy, azza@evergreenforfounders.com


1. Associate Turnover—The #1 Deal-Killer

If associates leave frequently, buyers assume:

  • Cultural issues
  • Poor onboarding
  • Leadership instability
  • Unreliable transition plans

One associate leaving during diligence can delay or destroy a deal entirely.

2. Weak Hygiene Production

If hygiene produces less than 25% of total production, buyers see:

  • Weak recare
  • Low perio adherence
  • Lower lifetime patient value
  • Weak predictable revenue

Hygiene is the heartbeat of valuation.

3. PPO Over-Dependence

If 60–80% of your patients are low-fee PPO:

  • Margins collapse
  • EBITDA weakens
  • Lenders get nervous

This reduces multiples by 1–3× depending on size.

4. Owner-Heavy Production

If the owner produces more than 65–70% of collections:

  • Transferability risk skyrockets
  • Buyers worry about patient attrition
  • Your practice becomes “you-dependent”

We help owners shift production strategically before sale.

5. Month-to-Month Revenue Volatility

Buyers want predictable trends—not spikes and dips.

Volatility = higher risk = lower multiple.

6. Overstaffing or Overpaying Relative to Revenue

Buyers compare payroll against industry benchmarks:

  • Front desk staffing ratios
  • Hygiene wages vs. reimbursement
  • Assistant-to-provider ratios

If payroll is inflated, buyers reduce valuation to compensate.

Additional Emerging Buyer Concerns

  • Weak clinical documentation
  • Inconsistent coding patterns
  • Lack of standardized treatment philosophy
  • Unprofitable satellite locations

The Good News

Every value killer is fixable—and early preparation increases multiples dramatically.
Evergreen’s pre-market operational cleanup is designed to reduce risk before buyers ever see your numbers. Prepared practices don’t just sell. They sell at a premium.


Contact Us

If you’re a dental practice owner exploring a future sale—or simply want to understand how operational decisions today impact valuation tomorrow—the Evergreen team can help. We work with owners well before a transaction to identify risk, strengthen operations, and position practices for premium outcomes when they go to market.

To learn how Evergreen’s pre-market operational and valuation support can protect and enhance your multiple, contact Managing Director, Dr. Azza Diasti-Kennedy, for a confidential conversation: azza@evergreenforfounders.com






Similar posts


Why  Evergreen M&A?

Expertise: With a decade of experience in orchestrating successful acquisitions, we understand the nuances of the process, providing unparalleled guidance and support.

Founder-Centric Approach: As former founders, we empathize with the emotional and strategic intricacies involved in selling a business. Evergreen M&A is committed to minimizing stress and maximizing outcomes for founders.

Comprehensive Solutions: We offer end-to-end solutions, from strategic planning to negotiation and finalization, ensuring a holistic and tailored approach to each unique business.

Results-Driven: Evergreen M&A is dedicated to delivering results that exceed expectations, empowering founders to achieve their goals with confidence. Your goals are our mission, and your success is our success.